Which is an example of external staff training?

Which is an example of external staff training?

• A. Attending trade shows
• B. In-house coaching
• C. Reading manual
• D. Providing product knowledge by a vendor

Answer: (D)

External staff training means training delivered by someone outside the organization. Providing product knowledge by a vendor fits this because the vendor is an external party supplying expertise about the products. This kind of training brings in up-to-date information on features, benefits, and how to position products with customers, often including updates when products change. The other options are not external training in the same sense: in-house coaching is delivered by your own staff, reading a manual is self-study, and attending trade shows is an external activity but not a structured training session provided by a third-party supplier.

External staff training means training delivered by someone outside the organization. Providing product knowledge by a vendor fits this because the vendor is an external party supplying expertise about the products. This kind of training brings in up-to-date information on features, benefits, and how to position products with customers, often including updates when products change. The other options are not external training in the same sense: in-house coaching is delivered by your own staff, reading a manual is self-study, and attending trade shows is an external activity but not a structured training session provided by a third-party supplier.