Which interpersonal skill is demonstrated by the statement: 'I can see that you are disappointed with your score. But try to remember that it has only been a month since you broke 100. Your rate of progress has been exceptional'?

Which interpersonal skill is demonstrated by the statement: 'I can see that you are disappointed with your score. But try to remember that it has only been a month since you broke 100. Your rate of progress has been exceptional'?

• A. Encouraging open expression
• B. Providing a compelling rationale
• C. State purpose clearly
• D. Reframing a difficult situation

Answer: (D)

This shows reframing a difficult situation. The speaker acknowledges the disappointment, which validates the emotional side, and then shifts the focus to a more constructive frame: it has only been a month since breaking 100, and the overall rate of progress has been exceptional. By changing the lens from a single disappointing result to a trend of improvement, it reduces frustration and strengthens motivation to continue working hard. This also reinforces a growth mindset, emphasizing trajectory over a solitary setback. It isn’t primarily inviting more expression, nor supplying a logical rationale, nor stating a stated purpose. The key move here is changing how the situation is viewed to encourage perseverance and optimism.

This shows reframing a difficult situation. The speaker acknowledges the disappointment, which validates the emotional side, and then shifts the focus to a more constructive frame: it has only been a month since breaking 100, and the overall rate of progress has been exceptional. By changing the lens from a single disappointing result to a trend of improvement, it reduces frustration and strengthens motivation to continue working hard. This also reinforces a growth mindset, emphasizing trajectory over a solitary setback.

It isn’t primarily inviting more expression, nor supplying a logical rationale, nor stating a stated purpose. The key move here is changing how the situation is viewed to encourage perseverance and optimism.