The task-relationship connection concept asserts you can build future relations by focusing on the customer relationship even without a task focus.

The task-relationship connection concept asserts you can build future relations by focusing on the customer relationship even without a task focus.

• A. True
• B. False
• C. Only when tasks are completed
• D. It depends on the situation

Answer: (B)

Building future relations relies on delivering value and meeting needs, not on friendliness alone. While a good relationship helps open doors, clients judge long-term engagement by what you can accomplish for them—complete tasks, meet goals, and provide reliable outcomes. If you focus only on nurturing the relationship without addressing tasks or delivering value, the potential for future work won’t be realized. So, the statement is false: the task-relationship connection requires aligning relationship efforts with actual tasks and outcomes to build lasting future relations.

Building future relations relies on delivering value and meeting needs, not on friendliness alone. While a good relationship helps open doors, clients judge long-term engagement by what you can accomplish for them—complete tasks, meet goals, and provide reliable outcomes. If you focus only on nurturing the relationship without addressing tasks or delivering value, the potential for future work won’t be realized. So, the statement is false: the task-relationship connection requires aligning relationship efforts with actual tasks and outcomes to build lasting future relations.